These Terms of Service (“Terms”) set out the terms and conditions on which we supply the products (“Product” or “Products”) listed on our website, jikuworks.gifukakejiku.com (“Website”), and the services provided through the Website (“Service”).

Please read these Terms carefully before ordering any Products through our Website. By visiting our Website and/or placing an order through our Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website or order any Products from us.

1. Business Information

Store Name: Jiku Works
Business Operator: Gifu Kakejiku Co., Ltd.
Address: 173-2 Taromaru Kitaura, Gifu, Gifu 501-2574, JAPAN
Email: info@gifukakejiku.com

2. Website Use

All content included on this Website, such as text, graphics, images, and design, is our property and is protected by applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written permission.

When using our Website, you agree not to engage in any of the following:

• Any act that violates applicable laws or regulations
• Any act that interferes with or disrupts the operation of our Website or Service
• Purchasing Products for the purpose of resale or commercial redistribution without our prior permission
• Any other conduct that we determine, in our sole discretion, to be inappropriate
  
  

3. Products and Product Information

We make every effort to display product descriptions and product images as accurately as possible. However, we cannot guarantee that your computer or device monitor will display colors accurately. The colors of the Products delivered to you may vary slightly from those displayed on our Website.

All measurements provided on our Website are approximate. Minor variations in size may occur due to the measuring method or the nature of the product.

Many of our products are crafted using traditional materials and techniques. Variations in texture, color, shape, and appearance may occur and should be regarded as part of the unique character and individuality of each product, rather than defects.

4. Orders and Payment

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors.

The price of any Product may change from time to time, but changes will not affect any order we have already accepted.

Payment must be made at the time of placing an order through the payment methods available on our Website.

5. Shipping and International Orders

We ship Products internationally from Japan. Delivery times may vary depending on the destination and customs processing. We are not responsible for delays caused by customs clearance procedures.

Import duties, taxes, and customs fees imposed by the destination country are your responsibility unless otherwise stated. You are responsible for complying with the customs regulations of the destination country and for paying any applicable charges.

If you refuse to pay the required import duties or taxes, or if a shipment is returned to us due to failure to complete customs procedures, the Products will be returned to us. Any refund will exclude the original shipping fee, return shipping costs, and any customs-related charges incurred.

You are responsible for providing an accurate and complete shipping address at the time of purchase. We are not responsible for orders that cannot be delivered due to incorrect or incomplete address information provided by you.

6. Returns and Refunds

We do not accept returns or exchanges due to customer preference or change of mind.

If a Product is damaged, defective, or incorrectly shipped, please contact us within seven (7) days of receiving the Product. After confirming the return of the Product, we will promptly issue a refund of the purchase price, including the original shipping cost.

Returns may be requested only with our prior approval. We may request photographs or other information to verify the condition of the Product before processing any refund.

Nothing in these Terms excludes or limits any consumer rights that cannot be excluded or limited under applicable law.

7. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with the use of our Products, our Website, or our Service.

We shall not be liable for any damages arising from interruption, delay, suspension, or termination of our Service, or from loss of data, except where such damages result from our willful misconduct or gross negligence.

8. Changes to the Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our Website.

Your continued use of our Website following any changes constitutes acceptance of those changes.

9. Governing Law

These Terms and any separate agreements under which we provide you with Products or Service shall be governed by and construed in accordance with the laws of Japan.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Japan.

10. Contact Information

If you have any questions about these Terms, please contact us at: info@gifukakejiku.com